Important Notification: MeridianTotal will become MeridianComplete on January 1, 2021. To learn more about how this impacts you as a provider, please visit our Important Notices page. To navigate to the MeridianComplete website, click here.
Providers are responsible for verifying eligibility every time a member is seen in the office. PCPs should also verify that a member is assigned to them.
Eligibility can be verified through:
- The Recipient Eligibility Verification System (REVS). Providers can accept verification of enrollment in MeridianTotal from the REVS system in lieu of the ID card.
- Online through our secure provider portal or use our IVR System by calling 877-941-0482.
Providers with access to MEDI (the state system that provides a container for authorization information for access to HFS Internet applications) may also confirm eligibility. To access MEDI, please follow this link: http://www.myhfs.illinois.gov/.